Payment Policy
Secure Payment Experience
At The Leather Artisans, we want every customer to feel safe and confident when shopping on our website. All payments are processed through secure and encrypted systems that protect your personal and financial information. We do not store card details on our servers, and every transaction is handled safely through Shopify’s checkout.
Currency Information
All prices and payments on our website are processed in Australian Dollars (AUD). If you are shopping from another country, your bank or card provider may automatically convert the amount into your local currency and may apply a small conversion fee depending on their policies.
Accepted Payment Methods
Our store uses Shopify Payments, which supports secure and convenient payment options. Customers can pay using Visa, Mastercard, American Express, Union Pay, Apple Pay, Google Pay, and Shop Pay. These payment methods are processed directly through Shopify’s payment system to help keep checkout smooth and safe.
Shopify Secure Processing
Every payment made on our website is processed through Shopify Payments. This system uses strong encryption and security measures to safeguard your data. Your payment information remains protected throughout the entire checkout process.
Payment Authorization and Verification
When an order is placed, the payment is authorized immediately. Sometimes your bank or payment provider may request additional verification to confirm the transaction. Your order will begin processing only after the payment has been fully approved and received.
Failed or Declined Payments
If a payment does not go through, it may be due to incorrect card details, insufficient funds, or verification requirements from your bank. You can try entering your information again, using a different payment method, or contacting your bank for assistance. If you need help, you can email us at support@theleatherartisans.com and we will assist you.
Billing Information Accuracy
To ensure smooth and timely processing of your order, please provide accurate and complete billing information. Incorrect or incomplete details may cause delays and may require additional verification before your payment can be approved.
Contact Information
If you have any questions about payments or need help completing your purchase, you can contact us at support@theleatherartisans.com. We aim to respond within 24 business hours from Monday to Friday.
You Can Also Contact Us On Our Below Details:
Store Name: The Leather Artisans
Business Mail: support@theleatherartisans.com
Business Address: 2 Harrier Avenue, Raby New South Wales 2566, Australia
Business Phone Number: +61406011000
Business Registration Number: 81 483 272 023
Business Hours: 9:00 AM To 5 PM Monday To Friday (GMT +10:00) Sydney, Australia
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